Privacy Policy

This Privacy Policy sets out the terms and conditions applicable to the use of this website operated by the Company. The controller and processor of personal data collected through this site is FURIOSO INC. (referred to as the “Company” or “We”), with its registered office located at 145 King Street West, Suite 2200, Toronto, Ontario, Canada.

“GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

“EEA” includes all current Member States to the European Union and the European Economic Area.

Personal data controller

FURIOSO INC., registered office 145 King Street West, Suite 2200, Toronto, Ontario, Canada shall be the controller of your personal data. Visitors to the site are considered personal data subjects.

This website collects personal data from individuals who visit it or use its services and features (called “Users” or “You”). Collectively, the “Company” and the “User” may be referred to as the “Parties,” and individually as a “Party.” This Policy outlines how we collect, use, and safeguard users' personal information when accessing this website.

We comply with the principles established by, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR) of the European Union, The UK General Data Protection Regulation (UK GDPR) and other established privacy frameworks or internationally recognized data protection principles.
These principles include ensuring that personal data is:
Collected for purposes that are reasonable and appropriate in the circumstances and disclosed to the User (purpose specification);
Collected with the knowledge and consent of the User;
Accurate, complete, and up to date as necessary for the purposes for which it is used;
Protected by appropriate security safeguards;
Retained only as long as necessary to fulfill those purposes;
Accessible to individuals upon request and corrected if inaccurate.

Personal Data We Collect

You provide Us data about yourself when you register for and/or use the Website. The Company collects and processes the following categories of personal data provided by Users:

First name, last name, patronymic;
Residential address and contact details;
Valid email address;
Country of residence;
Relevant payment information;
Login credentials (e.g., username);
In cases where identity verification is needed; scanned identification documents (e.g., passport), for identity verification.

All personal data you provide must be accurate and valid. You are solely responsible for ensuring the accuracy, completeness, and relevance of the personal information you submit.

Use of Personal Information

We use Your personal data to identify You during registration, ensure proper processing of payments between You and the Company, and deliver Our services securely and efficiently. Specifically, Your payment data (such as cardholder name, card number, and expiry date) is required to process transactions on our website.

Your personal data may be used for the following purposes:

to provide you with access to Our services;
to manage and maintain Your account;
to communicate with You regarding service-related matters;
to respond to Your questions, feedback, or inquiries;
to monitor usage trends and improve website performance;
to evaluate user interest in Our services;
to enhance Our services and the website’s functionality;
to inform You about special offers, updates, or new services;
to personalize Your experience on the site;
to collect feedback, including via surveys;
to manage billing and collect payments (if applicable);
to resolve disputes or issues You may encounter;
to detect and prevent potentially illegal or prohibited activities;
to enforce Our Terms and Conditions and other posted policies.

Legal basis for data processing (EEA only)

In this section, We are letting You know what legal basis We use for each particular purpose of processing. This section applies only to EEA-based users.

We process your personal data under the following legal grounds:

Your consent;
to perform Our contract with You in regards of services;

Under this legal basis we:

Provide the services and support regarding the services;
Customize your experience;
Communicate with you regarding your use of the Website;
Verify your identity;
Process your payments.

for our (or others) legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data;

We rely on legitimate interests:

to communicate with You regarding Your use of Our Website.

This includes, for example, sending You notifications. The legitimate interest We rely on for this purpose is Our interest to make it possible for You to lawfully use Our Website. We also take into account the potential benefits to you.

to research and analyze Your use of the Website.

Our legitimate interest for this purpose is Our interest in improving Our Website so that We understand users’ preferences and are able to provide You with a better experience (for example, to make the use of the Website easier and more enjoyable, or to introduce and test new features).

to send you marketing communications.

The legitimate interest We rely on for this processing is Our interest to promote Our Website in a measured, legally compliant and appropriate way.

to enforce the Terms and to prevent and combat fraud.

Our legitimate interests for this purpose are enforcing Our legal rights, preventing and addressing fraud and unauthorized use of the Website, non-compliance with the Terms of Service.

to comply with legal obligations. Under this legal basis we, in particular, verify your identity.

Disclosure of Your Personal Data

We may disclose Your personal data to:

Affiliates and trusted partners, including those located outside Your country under binding data protection agreements;
Third-party service providers (e.g., hosting, payment processing) under binding data protection agreements;
Governmental or regulatory bodies where legally required.

Cross-border transfers shall comply with:

PIPEDA’s accountability principle;
GDPR and UK GDPR mechanisms;
appropriate safeguards that are implemented under international standards.

Rights and Obligations of the Parties

User Rights As a User, you have the right to:

Request access to your personal data;
Request access, correction or deletion of Your data;
object to processing or request a restriction;
withdraw consent (where processing is based on consent);
request a copy of your data in a structured, commonly used, machine-readable format;
request information on retention periods;
lodge a complaint with: Office of the Privacy Commissioner of Canada (for Canadian users); relevant data protection authority in the EU; UK Information Commissioner’s Office (ICO); Indian Data Protection Board (when applicable under the Digital Personal Data Protection Act, 2023); or raise a concern with Us directly for other jurisdictions.

User Responsibilities As a User, you are obliged to:

provide accurate, truthful, and complete personal data in line with the Terms and this Privacy Policy;
promptly update your personal data using the methods described in the “Access, Correction, and Deletion” section of this Policy;
notify the Company immediately if you become aware that a third party has gained unauthorized access to your personal data;
inform the Company of any disagreement with the purposes of data processing or request termination of data processing by contacting: [email protected].

Please note: Sending a notice of disagreement or request to stop processing your data could be considered a valid legal basis for terminating the relationship between the Parties, as defined by the Terms and Conditions on this website.

You are solely responsible for ensuring that all personal data you provide is accurate, complete, and up to date.

Company Rights

The Company reserves the right to:

terminate any contractual relationship (as outlined in the Terms posted on the Company’s website) if You do not provide consent for the processing of Your personal data as specified in this Policy;
update or amend this Privacy Policy at any time without prior notice.

Company Responsibilities

The Company is obligated to:

notify all third parties to whom your personal data was disclosed about any correction, deletion, or processing restriction, unless this is impossible or requires disproportionate effort;
inform you, upon request, about the third parties that have received your data;
provide you with a copy of your personal data in a structured, widely-used, and machine-readable format upon request;
report any personal data breach to the appropriate supervisory authority within 72 hours ;
immediately notify you of a personal data breach if it poses a high risk to your rights and freedoms.

Additionally, the Company complies with all rights and obligations defined under the GDPR, UK GDPR, PIPEDA.

Data Retention

Your personal data will be retained:

for the entire duration of the contractual relationship between the Parties;
and for a period of three (3) years after the termination of the relationship to address any potential disputes;
longer if required by applicable law (tax, fraud, or regulatory investigations).

Legal Compliance

We ensure compliance with:
PIPEDA;
General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR);
UK General Data Protection Regulation (UK GDPR) and the UK Data Protection Act 2018;
India: Digital Personal Data Protection Act, 2023 (if applicable);
Pakistan: Prevention of Electronic Crimes Act, 2016 (data protection provisions, if applicable);
Other best industry practices based on global standards and due diligence.

Access, Correction, and Deletion of Personal Data

If You wish to review, update, or delete Your personal information, or request information about how Your data is used and protected, You may submit a formal request.

Request requirements:

Your full name and address;
A description of the data You wish to access, correct, or delete;
Proof of identity (e.g., a copy of Your passport).

Requests can be sent to:

[email protected]

Mailing Address: 145 King Street West, Suite 2200, Toronto, Ontario, Canada

We reserve the right to:

Charge a reasonable fee for excessive or duplicate requests;
Refuse baseless, excessive, or unjustified requests.

Cookies and Identifiers

Our website uses session-based cookies, small text files placed on Your device, to collect standard internet log data and user behavior information. A new cookie is generated for each session to help enhance website performance and user experience.

We Use session-based Cookies:

We use cookies to:

ensure that Your preferences and selections on Our website are accurately remembered;
analyze traffic and user behavior to help Us improve website functionality and performance.

Please note that the website cannot function properly without cookies.

If you need more information about how the Company uses cookies, feel free to contact us at [email protected].